PIT: Gamifying Personal Income Tax Learning
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Abstract
Submitting personal taxes is required annually in many countries, including Thailand, where Personal Income TAX (PIT) is mandatory. However, most people lack knowledge of PIT filing, which hinders the tax submission process for many individuals. To address this challenge, we propose a game-based approach to improve PIT knowledge. Developed using the ADDIE model, our Personal Income Tax (PIT) game integrates multiple puzzles and Role-Playing Game (RPG) elements to guide players through calculating income, allowances, and tax rates step by step. We evaluated the game by comparing average pre- and post-test scores (nine criteria) and by surveying expert and user satisfaction. The results show that the average test score improved from 4.60 before playing the game to 6.40 afterward, indicating better understanding of PIT filing. Satisfaction levels (on a 5-point scale) among both experts and general users ranged from “high” to “very high.” Thus, this game-based learning tool appears effective for increasing basic tax-filing knowledge.
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